Terms of service

Last updated: October 16, 2025

Overview

This website is operated by Healthbox LLC (“Healthbox,” “we,” “us,” or “our”). We provide this website and all information, tools, and services made available through it (collectively, the “Services”) to you, the user, conditioned upon your acceptance of these Terms of Service (“Terms”) and the policies referenced here.

By visiting our site and/or purchasing from us, you engage in our Services and agree to be bound by these Terms, including any additional terms and policies referenced or linked here.

We may update these Terms from time to time by posting a revised version on this page. Your continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and Services to you.

1. Online Store Terms

You represent that you are at least the age of majority in your jurisdiction, or you are the age of majority and have given consent for any minor dependents to use this site.
You may not use our products for any unlawful or unauthorized purpose, nor violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses, or malicious code.
A breach of any Term may result in immediate termination of your access to the Services.

2. General Conditions

We reserve the right to refuse the Services to anyone for any reason at any time.
You understand that your content (excluding credit-card data) may be transferred unencrypted over various networks and may be modified to conform to technical requirements of connecting networks or devices. Credit-card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.
Section headings are for convenience only and do not limit these Terms.

3. Accuracy, Completeness & Timeliness of Information

Content on the site is provided for general information and may not always be accurate, complete, or current. Any reliance on the material is at your own risk. We may modify site content at any time but have no obligation to update information.

4. Modifications to the Services & Prices

Prices are subject to change without notice. We may modify or discontinue the Services (or any part thereof) at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance.

5. Products & Services

Some products or Services may be available exclusively online and/or in limited quantities and are subject to our Refunds & Returns Policy.
See: https://healthboxvitamins.com/policies/refund-policy
We strive to display product colors and images accurately, but your device display may vary.
We may limit sales to any person, region, or jurisdiction and limit quantities on a case-by-case basis.
Product descriptions and pricing are subject to change at any time without notice. We may discontinue any product at any time.
We do not warrant that products, Services, information, or other materials will meet your expectations or that any errors will be corrected.

6. Billing & Account Information

We reserve the right to refuse any order. We may limit or cancel quantities per person, household, or order (including orders under the same account, card, or address). If we change or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided.

You agree to provide current, complete, and accurate purchase and account information, and promptly update details (including email and payment information) so we can complete transactions and contact you as needed.

For more details, see our Refunds & Returns Policy: https://healthboxvitamins.com/policies/refund-policy

7. Optional Tools

We may provide access to third-party tools on an “as-is” and “as-available” basis without warranties, representations, or endorsements. Your use of optional tools is at your own risk and subject to the third party’s terms.

We may introduce new Services and features in the future; such additions are also subject to these Terms.

8. Third-Party Links

Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content and assume no liability for any third-party materials, websites, products, or services. Review third-party policies carefully before any transaction.

9. User Comments, Feedback & Submissions

If you submit ideas, suggestions, proposals, plans, or other materials (collectively, “Comments”), you agree we may edit, copy, publish, distribute, translate, and otherwise use them in any medium at any time, without obligation to (1) keep Comments confidential, (2) compensate you, or (3) respond.

We may monitor, edit, or remove content at our discretion. You agree your Comments will not violate any third-party rights or contain unlawful, abusive, obscene, or malicious content. You are solely responsible for your Comments and their accuracy.

10. Personal Information & Privacy

Your submission of personal information through the store is governed by our Privacy Policy: https://healthboxvitamins.com/policies/privacy-policy

11. Errors, Inaccuracies & Omissions

Occasionally there may be information on the site or Services that contains typographical errors or omissions (e.g., product descriptions, pricing, promotions, shipping charges, transit times, availability). We reserve the right to correct errors or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

12. Prohibited Uses

In addition to other prohibitions described here, you are prohibited from using the site or its content:
a) for any unlawful purpose;
b) to solicit others to perform unlawful acts;
c) to violate any applicable laws or regulations;
d) to infringe upon our or others’ intellectual-property rights;
e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
f) to submit false or misleading information;
g) to upload or transmit viruses or malicious code;
h) to collect or track personal information without consent;
i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
j) for any obscene or immoral purpose; or
k) to interfere with or circumvent security features.

We may terminate your use of the Services for violating any prohibited use.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. You agree that we may remove the Services for indefinite periods or cancel them at any time without notice.

You expressly agree your use of the Services is at your sole risk. Except as expressly stated by us in writing, the Services and all products delivered through the Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Healthbox or our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or any products, even if advised of such possibility. Some jurisdictions do not allow exclusion or limitation of certain damages; in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Healthbox and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand (including reasonable attorneys’ fees) made by any third party due to or arising out of your breach of these Terms or your violation of any law or third-party rights.

15. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of the remaining provisions.

16. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate at any time by ceasing to use the site and notifying us. If in our judgment you fail to comply with any provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for amounts due up to and including the date of termination.

17. Entire Agreement

These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior agreements or communications. Any ambiguities in interpretation shall not be construed against the drafting party.

18. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Connecticut, USA, without regard to conflict-of-law principles. Venue and jurisdiction shall lie in the state or federal courts located in Connecticut.

19. Changes to Terms

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update or replace any part of these Terms by posting updates here. Your continued use of the site following the posting of changes constitutes acceptance of those changes.

20. Contact Information

Questions about the Terms should be sent to hello@healthboxvitamins.com

Healthbox LLC
Email: hello@healthboxvitamins.com
Address: 557 Prospect Ave, West Hartford, CT 06105
Phone: (888) 988-4269